Privacy Policy

Information We Collect

• Contact information you provide (name, phone number, address/ZIP, description of your issue) when you call or submit our callback form.
• Call records. Calls to our published phone numbers may be recorded and monitored for quality assurance, training, and dispute resolution. By calling, you consent to such recording. Oklahoma is a one-party consent state, but some call recipients or service providers may be in two-party consent states — we disclose recording uniformly.
• Website usage data collected via standard, privacy-respecting analytics (pages visited, approximate location, device type). We do not sell personal information.

How We Use Information

We use your information to dispatch and coordinate water damage restoration services, respond to your inquiries, document service requests, and improve our website. We may share necessary details (your name, phone, address, and job description) with the independent local service provider assigned to your request.

Phone Numbers and Call Routing

Phone numbers displayed on this site may be tracking numbers that route your call to the appropriate local provider. Call metadata (time, duration, caller ID) may be logged for service quality and billing between us and our providers.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us through the contact page. If you prefer not to be recorded, you may request service coordination without call recording where feasible.

Changes

We may update this policy from time to time; the current version will always be posted on this page.